Yes, the range changes every month. So you can discover new types of cheese in every box every 4 weeks.

We offer cheeses in the following different types of milk: Cow's milk, goat's milk, sheep's milk and buffalo milk

Our range changes monthly and therefore not all the types of milk listed above will be represented every month.

Yes, you can add another product to your existing subscription by clicking on your cheese subscription in the "My account" menu and selecting the "Add product" button.

Yes, you can do this by clicking on "Your cheese subscription" in the "My account" menu and selecting "pause". For a gift subscription, you can send us an e-mail to gruezi@cheezy.ch

You can reactivate your subscription by clicking on "Your cheese subscription" in the "My account" menu and selecting "reactivate".

Yes, you can change your subscription by clicking on "Your cheese subscription" in the "My account" menu and selecting the "Swap box" button at the bottom. Next, decide on your new desired subscription and confirm by clicking on the "Swap for this product" button.

You can cancel your subscription at any time. Simply click on "Cancel" in the "Your cheese subscription" menu. Cancellation must be made by 23:59 at the latest before your next delivery. If you have any questions, you can also send an e-mail to gruezi@cheezy.ch.

No, we do not have a minimum term. Your subscription can be paused or canceled at any time.

For customers who would like to put together their own cheese box , we offer our Pick&Mix Box. With this box, you can choose between 4 and 8 types of cheese.

If you have a cheese box subscription with us, simply click on "Your cheese subscription" in the "My account" menu. This way you can change the type of cheezy cheese box at any time. If you would like to change your one-off purchase, please contact us by e-mail at: gruezi@cheezy.ch

If you have a cheese box subscription with us, simply click on "Your cheese subscription" in the "My account" menu to receive detailed information about your order. If you made a one-off purchase, this will be shown on the e-mail confirmation.

Yes, that is possible. If you have a cheese box subscription with us, you can buy any number of all 3 boxes at once and specify the desired delivery interval. Alternatively, you can also order each cheese box individually. With a one-off purchase, you can order as many cheese boxes as you like.

Yes, as long as you do not change your subscription, you will regularly receive the box you have selected. However, you can change your subscription at any time and also swap cheese boxes . Please note that you must adjust your order in your account by 23:59 at the latest before your next delivery.

We pack your cheese box every Monday and Wednesday. Delivery usually takes place the following day. Orders must be placed by 23:59 the evening before at the latest.

All prices are in Swiss francs (CHF) including reduced value added tax (VAT) of 2.5%.

The costs for shipping and delivery are CHF 5.90. There are no additional costs. From a minimum order value of CHF 80, shipping is free of charge.

Payment for the cheezy subscription is possible with most major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB). For one-off purchases, payment can be made by Visa, Mastercard, American Express, PayPal and TWINT. 

Our payments are processed and secured by the company Stripe. Stripe is certified according to the highest level of the Payment Card Industry Data Security Standard (PCI DSS) and thus fulfills the strictest security precautions for the protection of credit card data.

You can do this by clicking on the "Billing information" option in the "My account" menu to change the payment method or credit card information

Yes, individual boxes can also be purchased. Simply select the box and select "One-off delivery" before placing it in the shopping basket. Then add it to the shopping basket and order.

At the moment, our cheezy cheese boxes can be delivered throughout Switzerland and Liechtenstein. Deliveries to other countries are not yet possible.

We send all cheezy cheese boxes by post. The carefully packaged cheese box is delivered by Swiss Post. Our packaging contains frozen water bottles and a reusable cool bag to ensure that the cold chain is maintained and your cheese stays fresh.

Our cheese boxes are put together for you every Monday and Wednesday in our distribution center. Our delivery partner then ensures that the box usually arrives the following day.

The cost of shipping and delivery is CHF 5.90. Shipping is free for orders of CHF 80 or more.

Delivery times depend on our contractual partner (Swiss Post). As soon as your cheezy cheese box is on its way, you will receive a "Track & Trace" e-mail confirmation. This means you can track when your cheese box is delivered at any time.

No problem! If you are not at home at the time of delivery, your cheese box will be left either in the front entrance or in your letterbox. Our packaging contains frozen water bottles and a reusable cool bag to ensure that the cold chain is maintained and your cheese stays fresh.

This is also no problem, simply log in to your account and select the "Change of address" option under "Billing information". If you prefer to use your original address for future deliveries, simply change the address again. Address changes must be entered by 23:59 the evening before.

To ensure that our cheese reaches you as fresh as possible, we pack our cheese in a cool bag and include two bottles of frozen mineral water in your box.

Unfortunately, we are not allowed to take back packaging materials for hygienic reasons. 

You can reach us at the customer service e-mail address: gruezi@cheezy.ch and via the contact form on the contact page.

The minimum shelf life of each individual piece of cheese can be seen on the respective label. In general, we guarantee a shelf life of at least 7 days for individual cheeses on receipt of the cheese delivery.

You can dispose of the cheezy cheese box like any other cardboard box. The paper cooler bag can be reused for daily shopping or disposed of in the cardboard collection. The pet bottles can be disposed of in normal PET recycling. We are constantly improving and looking for environmentally friendly solutions. If you have any ideas on how we can further improve in this respect, we will be happy to receive and review your suggestions!

You can request a new password at any time by clicking on the icon in the menu bar and then on "Have you forgotten your password?". Enter your e-mail address and follow the instructions in the e-mail to reset your password.

If you are not completely satisfied with the quality of a product, please send us an e-mail to: team@cheezy.ch. We will check your request and find a satisfactory solution for you.

If you have any food allergies, we do not recommend choosing an Exotic Box.

No, a gift subscription expires automatically at the end of its term. You and the recipient do not have to do anything. You can currently choose between 3 and 12 months.

Yes, this is possible in exceptional cases. Please send us a message to gruezi@cheezy.ch

You can redeem your voucher at www.cheezy.ch. Simply enter the voucher code directly when completing your order.

In principle, you can buy all cheese boxes cheeses in our store with the value stated on the voucher. As we put together a new range for you every month, the selection of cheeses depends on the month in which you redeem your voucher. Please note that the vouchers can only be redeemed within Switzerland and not on vouchers.

Yes, as long as there is still credit on the voucher.

The voucher is valid for two years from the date of purchase. The respective expiration date is noted on the voucher.

Unfortunately, a refund of the credit is not possible.

The purchaser of the cheezy gift voucher can click on "Resend gift voucher" in the order confirmation e-mail.

Choose the right cheezy voucher for you or decide on your favorite box voucher. After you have selected the desired cheezy voucher, added it to your shopping cart and paid at check-out, we will send you your voucher code by e-mail. You can then simply print out the voucher card at home or send it as a PDF. There is also enough space for a personal message to the lucky recipient.